frequently asked questions

How far in advance should i order?

We would love for you to book your balloons as soon as you have a date set, but in general need at least 2 weeks’ notice. Shorter timeframes can result in a rush fee depending on inventory and availability, but give us a shout for last-minute needs and we’ll do anything we can!

how do i place an order?

Fill out our Inquiry form and we’ll get in touch with you with an estimate and booking details!

Will my grab & go fit in my car?

Our grab and go garlands range from ~5 - 10 feet. Smaller garlands can fit in the backseat of a car/trunk but the larger side will do better with a mid-sized or large SUV.

how long do balloon garlands last?

Outdoor installations’ longevity varies largely based on weather conditions, but indoor balloons can last for weeks on end!

when do you deliver & set up for an event?

It depends on the complexity of your installation. Do note indoor weekend events can be set up on Thursdays or Fridays!

What is your cancellation policy?

Deposits made to hold your event are non-refundable but can be transferred if you need to reschedule your event — we just need one week’s (7 days) notice!